Last updated: October 2025
1. Introduction
At Luminexe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or use our platform.
2. Information We Collect
We may collect:
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Personal details such as name, email, phone number, and address.
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Payment information (processed securely via third-party gateways).
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Usage data including browser type, device, and pages visited.
3. How We Use Your Information
Your information is used to:
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Process orders and manage your account.
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Communicate updates, promotions, or service changes.
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Improve our website performance and user experience.
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Ensure compliance with legal and security obligations.
4. Data Protection
We implement strong security measures to prevent unauthorized access, alteration, or disclosure of your personal data. Sensitive payment information is handled through encrypted connections and never stored on our servers.
5. Cookies
We use cookies to enhance site performance and provide personalized experiences. You can manage or disable cookies through your browser settings.
6. Sharing of Information
We only share your information with:
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Vendors fulfilling your orders.
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Third-party service providers (e.g., payment processors, shipping partners).
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Legal authorities when required by law.
We never sell or rent personal data to third parties.
7. Your Rights
You have the right to access, update, or delete your personal data. For assistance, contact our support team via the Contact Us page.
8. Updates to Policy
We may update this policy from time to time. All revisions will be posted here with a new “last updated” date.