FREQUENTLY ASKED QUESTIONS
Your Questions, Answered Simply
How does Luminexe work?
Luminexe is an online furniture marketplace that connects trusted vendors with customers looking for quality and style. You can browse, compare, and buy directly from verified sellers across multiple categories.
Can anyone become a seller on Luminexe?
Yes, any registered business or verified vendor can apply to sell on Luminexe. Simply create an account, choose a subscription plan, and list your products once approved.
How do I choose the right subscription plan?
Each plan is designed for different business sizes and needs. You can start with a basic plan and upgrade anytime as your store grows. Details are available on our Become a Seller page.
How are shipping charges calculated?
Shipping fees are calculated automatically based on your product’s size, weight, and dimensions. Luminexe ensures fair and transparent logistics costs for every order.
Can I track my order after purchase?
Yes! Every order includes real-time tracking. Once your product is shipped, you’ll receive a tracking link via email and can monitor your delivery status in your account.
What payment methods does Luminexe accept?
We accept secure payments through major credit cards, debit cards, PayPal, and Stripe. Vendors receive payments directly to their connected accounts after successful orders.
Ready to Transform Your Space?
Explore our curated marketplace of quality furniture and trusted sellers. Whether you’re furnishing your dream home or growing your business as a vendor, the perfect opportunity starts here.